What does this mean?
Basically, young women come to us
about all sorts of things—finding
a place to live, relationship hassles, eating issues,
assignment information, employment and study options,
pregnancy, wanting something to do, mental health issues,
finding a good doctor, violence and abuse, meeting people,
money, drug and alcohol usage, health, filling out forms,
support to go to appointments, come to groups and heaps
of other things!
We can offer SUPPORT around some of these issues by listening,
understanding what is happening for you, and helping you
get clear about what it is you want to happen, and how to
make it happen!
Often we can provide information to you, or help you find
INFORMATION that might assist you work out your options and
make choices.
Sometimes we can’t, and when we can’t, we’ll
make an effort to put you in touch with ( REFER you
to) somebody who can.
How We Do It…
As we work, certain things are important to us and we attempt
to make them happen.
Confidentiality: What you say stays within the service
unless you specifically give us permission to do otherwise.
Respect For Your Rights: It’s
important you are treated respectfully, feel safe, are
listened to, have a choice of worker, make decisions
for yourself etc.
Your Skills and Expertise: You have a range of skills and
knowledge. The way we work recognises this and encourages
you to both use and develop them
Your Knowledge Of Yourself: You’re the expert on
you! Even if you’re not sure of things at the moment,
with some support and information—you’ll make
good choices for yourself. We don’t know what
is best for you!
Acceptance: Accepting who you are (providing others rights
are being respected). Who you are, how and what you are,
and your choices are all a valuable part of you, and you
deserve respect!
What if This Doesn’t
Happen?
If you have a problem with the service,
for example if you feel you’ve not gotten what you want, or if you
think you’ve been unfairly treated, there IS
something you can do about it…
YOUR RIGHTS/OUR RIGHTS:
We all have the right to be treated
respectfully, to be safe, to have our privacy respected…
If as a team, we are unable to support you, are not meeting
your needs, or feel like you would benefit from the support
of a service different to our, we would discuss this with
you.
If you have any questions about any
of this, ask a worker. If this way of working appeals
to you, let the worker know. If it doesn't, we’d
be happy to spend time talking with you about what other
support
